Technical Support

We can supply the technical support and field supervision to deal with all technical issues as related to the entire Wilbert™ product line.

On-call standard technical support is provided by:

• Telephone
• Fax
• Email
• Internet
• Intranet
  

Wilbert™ technical training and certification is available to pre-qualified Eagle West Equipment Dealer technical staff and will take place at the Wilbert™ factory in Germany.

On-site technical supervision and/or Dealer/customer staff orientation is also available from factory trained and certified technical specialists.

All technical supervision and/or orientation staff supplied at the distributor level to dealers and customers will be dispatched from Canada at specified rates plus travel and per diem costs.

Eagle West™ Equipment Inc. is the master distributor for Wilbert Turmkrane GmbH in North America (Canada, USA and Mexico) and as the factory authorized warranty representative will deal with all items covered by the factory warranty inside North America.